![]() I tried every solition that worked in last few months, but I can only scan using Windows Scan app or Toolbox running with administrator privileges. Within few hours I'll try to reinstall my drivers and I'll see how should devices appear in device manager. ![]() try not to install patch for scanning after reinstalling drivers and Toolbox and just run Toolbox with administrator privileges. ![]() uninstalling anti-virus software in safe mode might me a good idea - once it solved my scanning problems I would recommend uninstalling them in normal mode and if needed, manually delete devices from list in Windows Device Manager if they still appear there (doing it in safe mode caused some problems for me, because it didn't delete drivers and devices entirely) Please install a supported scanner, and then restart Toolbox." message, then I open Toolbox with administrator privileges (even without patch - I'm not sure if it works, because it never helped me and scanning is OK (but only from Toolbox, it won't work directly from device). When I get "A supported scanner is not installed. What is the error message when you want to use Windows App from store? (I think it's names just Windows Scan) What is the error message when you want to scan/use MFToolbox? When you uninstall all drivers and Canon apps, reboot, disable anti-virus and try to install drivers, then do you see your device on the list? (if you install it as wireless it should appear on the list) I'm trying to bring back scanning capabilities for my device, but in the meanwhile maybe I'll be able to help you. ![]() SCAN (free Microsoft Store App): "To get started, connect a scanner." Please install a supported scanner, and then restart Toolbox." appears as soon as MF Toolbox is launched and after clicking any option / button inside it. MFTOOLBOX ERROR: "A supported scanner is not installed. But the scanner always appears as a yellow exclamation point "Other device" in Device Manager and Windows won't allow me to update the driver for it, even if I point it at any level of the directories where the drivers have unpacked or the scanner patch directories. DEVICE MANAGER: The device shows up as a printer / fax in Device Manager and I can print to it. Would you like to reboot?" Whether I reboot or not (Safe-Mode or not device on or off device USB plugged or not) that scanner patch installer will never get past this point. It gets about 1/3 through the progress bar, halts, and pops up an error dialog that says the "drivers are in use. DRIVER INSTALLATION: I can install the printer drivers and MF Toolbox, but the scanner patch install won't complete. (I can use the printer functionality just fine.) Please Canon - forward this to your engineers and provide a fix asap. It barely starts to scan, then immediately cancels. Trying the built-in Windows Scan app instead of MF Toolbox. It detects the scanner, and MF Toolbox can switch to that device, but it still gives a communications error. I've also tried various other things without success: I've also tried to uninstall the existing MF Toolbox first, and it also hangs at this same dialog. This should be updated.Ģ) I downloaded the one for Windows 8.1, and tried to reinstall, but it just hangs at the "Processing Installation" screen: I thought I would try to reinstall the MF Toolbox utility, but there are two problems.ġ) The downloads page shows no downloads for Windows 10 for this printer. After the upgrade, I get "Cannot communicate with the scanner" error dialog: I had MF Toolbox 4.9 installed before the upgrade, and it worked just fine. I can no longer scan using the MF Toolbox utility. I have a MF4570dn, and recently upgraded from Windows 8.1 to Windows 10.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |